If your Metro Credit Union Debit or Credit card is looking a little frazzled these days, it actually has little to do with how much you’ve been using it.
The reality is, our supplier recently tested the plastic stock used to produce our cards and determined that the material was defective. As a result, many of the Metro cards in use today have begun to separate or peel prematurely.
In 2015 we replaced all member cards with new EMV Chip cards as a means of adding
additional security to our cards program. However, because of the quality issues (mentioned above), we will be replacing affected Debit and Credit cards in 2017. These cards will be replaced in two phases, with mailings beginning March 6th and May 8th. Once they arrive, please follow the instructions to activate your new card(s). Please note that the old cards will be deactivated roughly one month after your new card arrives. With that in mind, we’re asking members to activate their new cards within 30 days of receiving the new card.
For security reasons, the newly issued card(s) will include a new card number and expiration date. We apologize for any inconvenience this change may cause.